Welcome to the AmericanPetDiner.com store.
Sign In
To navigate, please use the links above. When you have made your selections. click on the "Checkout" button at the top of the page.
American Pet Diner’s Shopping Process
New Customers: To register, click on the “My Account” just under the top bar on the home page and follow instructions to Create New Account.
Returning Customers: Click on “My Account” just under the top bar on the home page and login, edit information if need be, order products and add to shopping cart, check out (please review total and indicate shipping method), and select a payment option.
After entering your credit card information click continue and an order confirmation page will appear with a summary of your order. Please print this information and keep for your records.
After American Pet Diner receives your order you will receive three separate emails:
- An order confirmation
- Your Invoice the day products ship
- Shipping tracking number and estimated delivery date
How long until we ship your order?
-Orders are normally processed and shipped within 2 business days of receiving your order, then UPS or Fed Ex picks up your package for shipment (except weekends and major holidays). We are closed on Saturday, Sunday, and major holidays. Any orders received on weekends and major holidays will be processed on the following 1-2 business days. Please remember that UPS shipping times are after the production of your order.
Quantities are limited to stock on hand. If you have a larger than normal order, we will do our very best to fill it. However there may be a delay if we are out of stock. We will contact you immediately if that is the case.
Transit time once shipping company picks up your package?
Below is a map of estimated days in transit once the shipping company picks up the packaged order.
PAYMENT OPTIONS
All orders must be paid for before they are shipped. We accept Visa, Mastercard, American Express, Checks, Cashier’s Checks, and Money Orders.
American Pet Diner has a no tolerance Insufficient Funds Policy. All returned checks are subject to a $25.00 service charge and then we will no longer accept checks from you on future orders.
In the event your credit card is declined we will immediately cancel your order. You will be notified of the declined credit card and the order must be placed again, with a valid form of payment. Make sure your billing address (address where you receive your monthly statement) on your credit card matches the address information given in the shopping cart.
ALL ORDER DISCREPANCIES MUST BE REPORTED WITHIN 15 DAYS OF DELIVERY OR THE CUSTOMER ACCEPTS PRODUCT AS IT IS AND NO REFUND OF ANY KIND WILL BE MADE.
